‘TokenStateInactive Correlation Id: 861e4c2a-323d-41ee-b5d0-b1d653b8c2dd.’
I have purchased Office 2016 and Office 2019 from Currys with no troubles at all, but I just cannot get Office 2024 activated. I want the new features and functions of Office 2024; I have contacted Microsoft support, but their advice didn’t work to solve my problem. Please guide me forward for the activation of Office 2024.
Step 1: Check the Product Key
First of all, ensure that the product key you are using is the correct one. Sometimes activation fails because the user enters the wrong key or mistypes it. Do check the product key again for its correct entry for Office 2024.
Step 2: Check Your Microsoft Account
On some occasions, the problem turning out to be with your Microsoft account. Make sure you are signed in with the account that’s linked to your Office purchase:
- Open your Microsoft Account in a browser: https://account.microsoft.com/.
- Sign in with the email address with which you bought Office 2024.
- Go to Services & Subscriptions and check that Office 2024 is listed there.
If it is not, clearly, you did not enter the correct product key during the redemption process.
Step 3: Use the Microsoft Support and Recovery Assistant
- Download the Microsoft Support and Recovery Assistant from the link: Download SaRA Tool.
- Run the tool and select Office Activation.
- Follow the on-screen instructions to troubleshoot and resolve the issue.
Experiencing More Trouble? Get Help Online
In Conclusion
If you are still Can’t Redeem or Activate Office 2024 , we recommend chatting with our assured experts for the best solutions. We guarantee quality service and value for your money.
