[Solved] “Something Went Wrong” Install Error in Office 2019

Steps to Fix Office 2019/2016 office 365 ” Something went wrong”

1.   Restart your PC

The best option is to restart the device so that it will stop the additional files running in the background. After sometime sign in and check. Restarting the PC will help to resolve the Office 2019 Install Error.

1. Installation error

2.   Check the service status to fix Office 2019 Install Error

If your Microsoft account is inaccessible by you, for time being the service might be down. Wait for few moments, and try later. But if the service shows normal status, then there might be a problem with the Internet Explorer.

3. Close, and then reopen the explorer to fix Office 2019 Install Error

1. 1. To remove the error of signing in with a different
   2. Firstly close, then reopen the browser
   3. Next, go to your Microsoft Account and Simply sign in com/sign in

Note

If you are working on Office 365 by 21 Vianet China, click on https://login.partner.microsoftonline.cn. Similarly, if you are working with Office 365 Germany, click on https://portal.office.de

1. 1. Finally, tap on the install option for downloading

4.Uninstalling and Reinstalling Office from Control Panel

If your PC has MSI installation, or Click-to-Run option open Control Panel, or the uninstall support tool. Firstly, uninstall MS Office from Control Panel. If office apps are in the form of suites like Office Home, or Microsoft 365, search out for the exact suite name. the stand-alone apps can be searched out by their app name. To uninstall an individual app, it likely to be a stand-alone app. Secondly, open Control Panel.

For Windows 11

1. 1. First, type Control Panel in the search box, then select it
   2. Next choose Programs
   3. After that, go to the Programs and Features
   4. Finally, right click the Microsoft Office, and select Uninstall

Now reinstall it by following the given steps

Download the uninstalling support tool for your device to fix Office 2019 Install Error

After downloading, and office installation of the tool a window containing uninstall office products will open. Follow the steps

Chrome

Tap on SetupProd_OffScrub.exe, then click on open

Internet Explorer

Choose Run to start the SetupProd_OffScrub.exe

Firefox

1. Firstly, choose the Save File in the popup window, go to Downloads and then click on Next
2. Secondly, choose your desired product, then go to Next
3. After this, follow the prompted options
4. After that, restart your device
5. Finally, you will see the uninstall tool on the screen, complete the remaining prompt options to complete the uninstall process

In Conclusion

If you are still unable to resolve “Something Went Wrong”, we recommend chatting with our assured experts for the best solutions. We guarantee quality service and value for your money.

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