Solution 1: Repair Office Installation
The basic troubleshooting step to resolve this error is to repair your Office installation. Follow the instructions below:
For Windows 10/11:
- Press the Windows logo key + X to see a list of commands and options.
- Select “Programs and Features” from the list.
- Click the Office program you want to repair, and then click “Change.”
- Choose one of the following options:
- In Office 2019 & 2016: Click “Repair > Continue.”
- In Office 2013 & 2010: Click “Quick Repair.”
- Restart your computer after the repair completes.
For Windows 8 & 8.1:
- Press the Windows logo key + X to access quick commands.
- Select “Programs and Features.”
- Click the Office program you want to repair, and then click “Change.”
- Choose one of the following options:
- In Office 2019 & 2016: Click “Repair > Continue.”
- In Office 2013 & 2010: Click “Quick Repair.”
- Restart your computer after the repair completes.
Solution 2: Uninstall and Reinstall Office
If repairing Office does not resolve the issue, proceed to uninstall and reinstall the program:
- Uninstall the Office program via “Programs and Features.”
- Follow the prompts to remove the program completely.
- Visit the official Microsoft Office website and log in with your Microsoft account.
- Enter your product key (if prompted) to associate your installation with your account.
- Download and install the Office program.
After completing the installation, your new Office version will be associated with your Microsoft account, and you will not need the product key for future use.