Run a Hardware Diagnostic Tool
Office Live Support is here to assist you with all your Windows-related problems after a system update. Whether your computer has slowed down, apps have stopped working, or you’re seeing unexpected error messages, our certified support team is ready to help. We specialize in fixing update failures, driver conflicts, boot errors, and compatibility issues with Office and other essential software. Our step-by-step guidance ensures your PC runs smoothly, securely, and efficiently.
Checking Hard Drive Health and RAM Health
Hard Drive Health Checks
- Use Built-in Windows Tools: CHKDSK and SMART Status via Command Prompt.
- Third-Party Software: CrystalDiskInfo and Hard Disk Sentinel.
- For SSDs: Samsung Magician, Crucial Storage Executive, Kingston SSD Manager.
RAM Health Checks
- Use Windows Memory Diagnostic: Press Win + R, type
mdsched.exe, and press Enter. - Use MemTest86 (Advanced): Create a bootable USB, boot from the USB, and test RAM.
Signs of Failing Hardware
- Hard Drive Issues: Slow performance, frequent crashes, clicking noises, files disappearing or corrupted.
- RAM Issues: Blue Screen of Death (BSOD), frequent crashes or reboots, and failing to launch apps.
