Solutions to Fix Windows 10/11 Update Error code 0x80096004

Understanding Windows Update Error Code 0x80096004

Error code 0x80096004 is a Windows 10/11 update error that typically occurs when trying to install or update a program on a Windows computer. The error message generally reads: “The certificate for the signer of the message is invalid or not found.”

Causes of Error Code 0x80096004:

• Digital certificate issues: The error may occur if the digital certificate used to sign the update is invalid or expired.
• Corrupt system files: Corrupt system files or registry entries can block updates from installing properly.
• Windows Update service issues: Problems with the update service can prevent the installation of updates.
• Third-party software conflicts: Antivirus programs or firewalls may interfere with the update process.

Steps to Fix Error Code 0x80096004

To resolve this issue, follow the steps below to troubleshoot and fix the error.

1. Run the System File Checker (SFC) tool:

1. Open a Command Prompt with administrator privileges.
2. Type the following command: sfc /scannow and press Enter.
3. Wait for the process to complete and then attempt to update again.

2. Run the DISM Tool:

1. Open Command Prompt as Administrator.
2. Enter the following commands one at a time:
   • exe /Online /Cleanup-image /Scanhealth
   • exe /Online /Cleanup-image /Restorehealth
3. Press Enter after each command and restart your PC after completing the process.

3. Use the Windows Update Troubleshooter:

1. Go to the Start menu and select “Settings.”
2. Click on “Troubleshoot,” then choose “Other Troubleshooters.”
3. Find “Windows Update” and click on “Run” to allow the troubleshooter to fix the issue automatically.

4. Check Digital Certificate Validity:

If the issue is related to an expired or invalid certificate, contact Microsoft or the software developer to resolve the problem.

5. Disable Third-Party Antivirus or Firewall:

Sometimes, third-party software can block updates. Temporarily disable your antivirus or firewall and check if the issue persists.

6. Restart Windows Update Services:

1. Press Windows key + R, type services.msc, and press Enter.
2. Locate the Windows Update service, Background Intelligent Transfer service, and Cryptographic services. Right-click each and select “Stop.”
3. Navigate to C:\Windows\SoftwareDistribution\ and delete all files within the folder.
4. Restart the services by right-clicking them and selecting “Start.”
5. Restart your computer and attempt to update again.

Final Notes on Resolving Error Code 0x80096004

The error code 0x80096004 is typically associated with digital certificate issues, corrupt files, or problems with the Windows Update service. By addressing these potential causes, you should be able to resolve the error and complete the update process.

Additional Information:

• If you are unable to resolve the issue on your own, consider reaching out to a professional technician for assistance.
• Make sure to keep your Windows operating system and security certificates up to date to avoid similar issues in the future.

In Conclusion

If you’re still unable to resolve the 0x80096004 update error, we recommend chatting with our expert technicians for the best solutions. We guarantee quality service and value for your money.

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