Windows Update Freezes

If the computer freezes during installation, you receive a message that resembles the following:the computer may freeze when Windows Update is scanning for updates, and no error messages occur.

The computer may freeze after you receive the following message:Preparing to configure Windows.Don’t turn off your computer.

Solution for Windows Update Freezes:

Windows 10

 Run the scan again

If the scan freezes and doesn’t complete when Windows Update is scanning for updates, try to run the scan again. If you still can’t scan for updates successfully

Perform a System Restore

If you’re having problems installing Windows Updates, use the following method. If this method doesn’t fix your problem,When you start your computer by using the Windows installation disc, you can perform system recovery options on startup. To do this, follow these steps:

1. Turn off your computer manually by pressing the power button.
2. Start your computer by pressing the power button.
3. At the logon screen, tap or click the power icon in the lower-right corner.
4. Press the Shift key, and then tap or click Restart.
5. On the Choose an option page, tap or click Troubleshoot, and then tap or click Advanced options.
6. Tap or click System Restore. The computer will restart to System Restore. Select your account to continue.
7. On the System Restore page, tap or click Next.
8. If you are prompted to specify a disk to restore, select the hard disk, and then tap or click Next.
9. When the restoration process is complete, tap or click Restart.

Refresh your PC

1. Turn off your computer manually by pressing the power button.
2. Start your computer by pressing the power button.
3. At the logon screen, tap or click the power icon in the lower-right corner.
4. Press the Shift key, and then tap or click Restart.
5. On the Choose an option page, tap or click Troubleshoot, and then tap or click Advanced options.
6. Tap or click Refresh your PC.
7. Under Refresh your PC, tap or click Next.
8. Follow the instructions on the screen.

Windows 8.1 and 8:

 Run the scan again

Perform a System Restore

1. Turn off your computer manually by pressing the power button.
2. Start your computer by pressing the power button.
3. At the logon screen, tap or click the power icon in the lower-right corner.
4. Press the Shift key, and then tap or click Restart.
5. On the Choose an option page, tap or click Troubleshoot, and then tap or click Advanced options.
6. Tap or click System Restore. The computer will restart to System Restore. Select your account to continue.
7. On the System Restore page, tap or click Next.
8. If you are prompted to specify a disk to restore, select the hard disk, and then tap or click Next.
9. When the restoration process is complete, tap or click Restart.

Refresh your PC

1. Turn off your computer manually by pressing the power button.
2. Start your computer by pressing the power button.
3. At the logon screen, tap or click the power icon in the lower-right corner.
4. Press the Shift key, and then tap or click Restart.
5. On the Choose an option page, tap or click Troubleshoot, and then tap or click Advanced options.
6. Tap or click Refresh your PC.
7. Under Refresh your PC, tap or click Next.
8. Follow the instructions on the screen.

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